HOW TO PAY

1. Overview
The Store offers secure and certified payment methods, focused on full transparency, traceability, and protection of customer data. All payments must be completed before products are shipped, and an order is only considered valid once payment has been completed and confirmed.

This section provides comprehensive, detailed, accurate, and complete information on methods, conditions, procedures, deadlines, responsibilities, limitations, and recommendations regarding payment, ensuring maximum clarity and security for all customers, both consumers (B2C) and business clients (B2B).

2. Available Payment Methods
Currently, the Store accepts card payments only, including credit and debit cards from major international networks.

Accepted card types:

• Visa credit card

• MasterCard credit card

• Maestro debit card

• Other networks supported by the integrated payment system

Other payment methods (bank transfer, cash on delivery, PayPal, or other digital wallets) are not accepted unless otherwise indicated on the website.

3. Payment Security

• Card payments are processed through a secure and encrypted system, compliant with PCI DSS standards.

• The Store does not store sensitive card information nor share it with unauthorized third parties.

We advise customers to:

• Ensure the connection is secure (HTTPS) before entering card details

• Carefully check all entered information, including expiry date and CVV

• Avoid sharing payment information with third parties

4. Payment Procedure

1. The customer selects the desired products and proceeds to checkout.

2. On the payment page, the customer selects “Card” as the payment method.

3. The customer enters the requested details (card number, expiry date, CVV/CVC).

4. The system verifies the card’s validity and, if necessary, authorizes the amount via the banking network.

5. Once the transaction is completed, the customer immediately receives confirmation on the confirmation page and subsequently via email.

5. Authorization and Debiting

• Payment is authorized and debited at the time of order confirmation.

• The Store reserves the right to cancel orders in cases of:

  • No authorization from the bank

  • Invalid or expired cards

  • Entered details not matching the cardholder

6. Issues and Disputes
If there are problems with payment, the customer should:

• Contact their bank or card issuer immediately

• Send a message to the Store via official channels, including:

  • Order number

  • Order date

  • Type of issue

The Store will provide technical support and instructions but is not responsible for delays or problems directly attributable to the bank or payment system.

7. Invoicing

• Upon payment, the customer receives an electronic confirmation of the order.

• On request, the Store can issue an invoice or commercial document in compliance with applicable regulations, including the customer’s details, a description of purchased products, and the total amount.